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At
Pharmacy2U we are committed to protecting your privacy. We use the information
we collect about you to process orders and to provide a more personalised
shopping experience for you the customer.
Will Pharmacy2U disclose the information it
collects to outside parties? In Summary We use the information we collect on the site to make shopping at Pharmacy2U possible and to enhance your overall shopping experience. Your Consent By using our Web site, you consent to the collection and use of information you submit by Pharmacy2U for the purposes described above. If we decide to change our data protection policy, we will post those changes on this page so that you are always aware of what information we collect, and how we use it. If you have any questions please feel free to contact 0845 803 9033 or email enquiries@pharmacy2u.co.uk |
| Freedom of Information |
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| Part I: Introduction |
| This publication scheme is a complete guide to the information routinely made available to the public by Pharmacy2U Ltd. It is a description of the information about our pharmacists and pharmacy which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness. How much does it cost? How is the information made available?
or can be downloaded from the pharmacy’s website. Your rights to information
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| Part II: Classes of Information | ||||||||||||||||||||
All information at Pharmacy2U Ltd is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are, for example, the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the publication scheme. The information on this Scheme is grouped into the following broad categories:
The East Leeds Primary Care Trust has made arrangements with Pharmacy2U Ltd for the provision of pharmaceutical services under section 41 of the National Health Service Act 1977. The Pharmacy is contracted to provide a range of NHS services and a full list of these appears in Class 2. Our pharmacists are:
We employ dispensing technicians from time to time. The Pharmacy Superintendent/manager is Mr Daniel Lee. Our pharmacy may also employ locum pharmacists from time to time. The complete list of persons who undertake to provide pharmaceutical services to the NHS in the area of East Leeds Primary Care Trust can be obtained from the primary care trust or found on www.nhs.uk. Some information may be withheld, including personal, confidential information about individuals that is protected by the Data Protection Act (1998).
The range of services that we provide under contract to the East Leeds Primary Care Trust (as well as others we contract with) includes:
We also provide the following services without NHS remuneration:
It is one of the requirements of the practice allowance paid to us by the primary care trust we contract with that we have a practice leaflet available detailing all our services. Please ask the pharmacist for a copy. Our inclusion in the Pharmaceutical List of the primary care trust is subject to our compliance with the Terms of Service. The Terms of Service for Chemists can be obtained from: East Leeds Our computerised patient medication records are covered by our policy for data protection and patient confidentiality. This policy is available from: Managing Director The address of the pharmacy premises from which Pharmacy2U Ltd has undertaken to provide NHS services is:
Our opening hours are:
Some patients can get free prescriptions under certain
circumstances – please ask for leaflet HC11 (http://www.dh.gov.uk/PolicyAndGuidance/MedicinesPharmacyAndIndustry/Prescriptions/NHSCosts/fs/en).
Anyone who has to pay and gets more than 5 prescription items in 4 months,
or 14 in 12 months, could save money with a pre-payment certificate (PPC).
You can call As from 1 April 2006 the prescription charge is £6.65, a 4-month prepayment certificate costs £33.90 and a 12-month prepayment certificate costs £93.20. These charges are set annually by the Department of Health. The prescription charge is a tax paid directly to the NHS. It is not received by the pharmacist and does not form part of any remuneration to the pharmacy for NHS pharmaceutical services. The average ingredient cost of a dispensed item is £10.80 and pharmacies receive an average return of £1.30 per dispensed item. Further information on the cost of drugs and appliances can be found in the Drug Tariff, available from The Stationery Office. The Prescription Pricing Authority (www.ppa.org.uk) produces the Drug Tariff monthly. Some information in this class may not be released because it is confidential or commercial information or its release may be prejudicial to the conduct of the pharmacy’s affairs.
We have protocols and standard operating procedures relating to dispensing of prescriptions and data protection. Copies of these documents are available from:
There is a range of leaflets and books distributed by Pharmacy2U Ltd. It is one of the requirements of the practice allowance paid to us by the primary care trust we contract with that we display a range of health promotion leaflets. These are published from a variety of sources, mostly from non-public funds. We occasionally receive information from the primary care trust we contract with which we make available to the public. If you are not happy with the service you have received from us, please contact: Mr Daniel Lee The complaints policy about NHS services provided by Pharmacy2U Ltd is Please see seperate complaints procedure. A copy of our complaints policy is available from:
Our complaints policy is in line with the NHS Pharmaceutical Services Regulations 1992 and the NHS Complaints Policy. If we cannot resolve the problem or if you prefer not to raise the complaint with the pharmacy directly you may contact the primary care trust: East Leeds Cost of Information
The charges will be reviewed regularly. |
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| Part III: Useful Resources |
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Websites:
Publications:
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All content of this web site is for information purposes only and is not a substitute for professional medical advice; rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have, a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care. For more information view our Terms & Conditions © Pharmacy2U Ltd 2000 - 2007.
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