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Returns Policy

Pharmacy2U is committed to providing quality products that meet your needs. We understand that there may be occasions when the items may not have been delivered correctly or that you no longer require the product. If this is the case then you can return any unwanted items free of charge within 28 days for a refund or replacement as long as they are unused and are returned with the original packaging.

In the event of a refund, please note the refund will be made by the same method used to pay for the order. Credit card companies will only allow refunds to be made to the card used to pay for the original order. Please be aware that it can take as long as seven working days for a refund to be acknowledged by your credit card company.

Your statutory rights are not affected

How to return an Item

To return an item please use the returns note included with your order. Please fill in the form and attach the freepost label to the packaging. You can post the return, free of charge, at your local post office.

Please note all returns are evaluated before being processed.

If for any reason you need assistance with your queries, please e-mail our Customer Services Team at customercare@pharmacy2u.co.uk or call 0845 8039033. If you are calling from outside the UK please telephone: +44 113 265 0222



All content of this web site is for information purposes only and is not a substitute for professional medical advice; rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have, a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care. For more information view our Terms & Conditions © Pharmacy2U Ltd 2000 - 2007.

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